Dear Priority Aire Owners and General Manager,

I am writing this letter to let you know that your Technician, Adam Thompson, provided excellent services when he came to do the annual maintenance on my three properties.

Adam used easy to understand terms to explain the problem for one unit that needed to be replaced. He showed me the readings on the units to make sure they were within working ranges. Adam answered my questions and my concerns.

It is great to know that your company has competent technicians to do good work. Thank you very much.

Sincerely,
Judy Chang



Dear Sirs,

This letter comes to you with heartfelt thanks and sincere appreciation for the outstanding workmanship provided to me from your staff. I give honorable mention to Adam Thompson, Troy Barnes, Jason Day, Edwin Dickenson, Frankie and Rick Brewer.

First, I would like to point out that your incredible staff is completely professional, personable, patient, cheerful coupled with a sense of humor, extremely knowledgeable, willingness to answer all questions and all provide top notch quality care.

I have lived in this town for the past twenty-five years and I have never experienced a group of professional workers that sign their work with excellence.

I am very grateful to all of you. You have shown me that I can feel confident with the workmanship provided by PRIORITY ARE.

Thank you all for being so wonderful to work with.

Sincerely,
R. Lynn Goldberg

Dear Sir:

This letter is to express my complete satisfaction with services provided by Adam Thompson this morning.

I have lived in my home since December of 2002 and done very little in the way of preventative maintenance.

Adam thoroughly explained all areas of concern, replaced worn parts, answered all my questions and conducted himself as a true professional.

I take great pride as an Investigator performing my duties. It was a pleasure to witness Adam and your Company exceeding my expectations and sharing the same sense of pride. As respective members of the BBB, I will gladly make referrals to my associates and call again should I need your assistance.

Michael L. Yepko
President
VLSS, Inc., a Nevada Corporation

Dear Manager,

I recently had the pleasure of meeting your employee, Jerome Logan, when he came to do a maintenance agreement for your company.  He was very courteous and knowledgeable in his profession, so much so that I agreed to a 6 year maintenance contract with your company.  He impressed me with his ability to communicate with me in terms that I could understand (I am not a hands-on person).

I hope that you realize how valuable this man is to your company and how your company benefits from this kind of dedicated employee.

Sincerely,
Gordon Y. Hattori

Dear Sir or Madam,

Yesterday, Jerome Logan, one of your Maintenance Technicians came to me home to check my air-conditioning and heating system. 

He called to see if he could come a little early and I told him ok.  When he got here he presented a neat and professional appearance and interacted with me in the same manner.  He explained to me what he was going to do and then he did it.  He showed me faults in my system and recommended corrections, which I did.  When he finished he told me about your annual maintenance program and I signed me up. It all made sense the way he presented it.

I believe that he is the best and most professional service person I have ever had in my home and would highly recommend him and your company to anyone who needs your services.  If you ever need someone for one of your potential customers to speak to about you company and the quality of service you provide please have them call me.

Thank you again for the good service you provided with Jerome Logan.

Sincerely,
Paul Lightfoot

Gentlemen,

I wish to thank your company for initiating contact with us regarding a check up for our air conditioning system. The man who called was most informative without being "pushy." He's supervision was very efficient in double checking the pertinent information.

John, the young man form Laos, is an exceptional employee. He was very agreeable to removing his hoes when he came into our house to check the vents. Because we have white carpet we never wear shoes in the house. Many repair men refuse to do this.

John was extremely thorough and was very patient in explaining what he was doing and the parameters of normal functioning. He pointed out this problem with out A.C. and checked with your office on when the fan motor could be replaced.

Then he made an appointment for Wednesday May, 31 2nd showed up on time to do the work. We were very favorably impressed by his courtesy and efficiency.

Sincerely,
Virginia L. Enos
(Mrs. Edward W. Enos)